thumbnails and page image really small.

So I have 2 pan cels in which the thumbnail image and main image are really small. Did not have this problem with my other pan cels and nothing I do seems to fix the problem. As well I cant figure out how to contact anyone to get the issue fixed. Could I get some help
thanks in advance.

RS does automatic resizing so it can make it difficult when you are uploading Horizontal pans. That is where I usually run into the issue.

There is not much you can do other than keep resizing the picture till you get the results you want.