Oni Hime's Palace of Delights

Teh wirst customer service.....evah!
last modified: Wednesday, July 27, 2005 (7:45:22 PM)
I am speaking from the bottom of a very tall summertime concoction, after taking the shower I should have had this morning. 7 hours this morning I shuttled between MSN and Verizon, doing my dutiful best to restore my email account. "No you have to call Verizon for this...." "I don't know why they'd tell you that Ma'am, but I can't help you" "What you should do is call...blah,blah, blahbity blah....." It began to run all together. I did everything they told me to do and when it seemed that I finally had someone on the line that knew what they were talking about I had to take my daughter to Speech. So I started again after dinner and this time after only 2 more hours, I finally got an answer...sort of...it's in the server. I think they just got tired of laughing at me.

So if you ever hear the words "migrate your account" RUN Trust me, run.
re: Teh wirst customer service.....evah!Thursday, July 28, 2005 - 5:27:53 AM

Oh God! Not "migrate"!!! No! NO!!! NOOOO!!! >_<

Yeah, they migrated servers out here for the entire island about a month ago.
What. A. Mess!
That''s all I can say!

I feel for ya. Really, I do! *HUG*

re: Teh wirst customer service.....evah!Thursday, July 28, 2005 - 9:20:01 AM

I hope it works out okay. I talked to Shawn about it last night, and when I asked what migration was, he totally cringed. Doesn''t sound pleasant to say the least.

re: Teh wirst customer service.....evah!Thursday, July 28, 2005 - 11:56:02 AM

I hope you can find someone to fix the problem for you! As with most customer service things, finding someone who can even acknowledge there is a problem is over half the battle. I swear, they really just try to tire you out so you give up and they won''t have to do anything. I have had the same sorts of experiences, albeit with cable and/or phone service as oppposed to internet. It is frustrating all around.

*sends good luck vibes*