|
|||||||||||
|
Keiti's Little Weblog
A RANT AGAINST SHOPPERS last modified: Tuesday, December 21, 2004 (10:02:47 PM) Before reading this rant, please keep in mind that I haven't had a day off since Thanksgiving, I'm tired, and I actually do like the majority of my customers. That being said.. . .
There are only three shopping days left; you can darn well bet that we are going to be out of stock of some items. No, we can not order stuff now and expect to have it in the store before we close on Christmas Eve. And for those of you who have just started your shopping (and some of you are waiting for Christmas Eve to do this (WHY!???)) do not get angry at me- you've had 360-some STINKING DAYS TO PREPARE!!!!!! Along those lines, the people at checkout seldom have control over what has and has not been ordered and the quantities they have been ordered in. So, don't get snarfy at them if you can't find that perfect gift for Aunt Soandso that you saw last month. Chances are your kids are now on vacation and probably they are getting hyper with the approaching holiday. Consider getting someone to watch them while you finish up your shopping. If you bring them into a store, make sure you supervise them AT ALL TIMES!!! The sales people are NOT babysitters. And if your kid breaks something, you WILL be buying it. My bigggest plea: PAY ATTENTION TO STORE HOURS!! Most every store has their hours posted on or next to the door of that store. You can call most stores and ask them what their hours of operation are. Closing time is when a store closes- JUST BECAUSE YOU GET IN THE STORE BEFORE THE CLOSING TIME DOES NOT MEAN YOU CAN TAKE ALL NIGHT WANDERING AROUND! This ticks me off to no end. Being kept late always generates more costs (electricity, overtime, etc.) then any purchase a customer may make. Employees do not want to stay any later, either. We may have plans or appointments to keep. Every year, we close on Christmas Eve at 2:00pm. If we can get out of the store by 3:00, we're lucky. And we'll still have people pulling on the doors and saying "but I just nee
*hug* And total agreement with everything you just said. I work for an eye doctor and it amuses me no end how people panic in the last few days of the year to get in to use their pre-tax flex spending plans. They get upset that we don''t have the prime appointment slots open when they suddenly realize the end of the year is upon us. It''s just as bad when the mothers call for their college student children who are home for the holidays too. They get pretty mad when we don''t have appointment slots open because other parents (or students with foresight) booked the appointments for their Christmas break much earlier (usually during their Thanksgiving break). I have actually had people on the phone demand that I call a patient who has already booked an appointment they want to cancel it to free it up for them! Unreal. *grin* Apologies for my mini-rant. I hope that today was the worst of it for you, and that you get out at 2:01pm on Christmas Eve. ^_^
Yipes. It looks like it cut off. Maybe I should make the weblog text area larger. Sorry to hear that it was another bad day in retail. Look on the (strange) bright side! Apparently, overall purchases are a few percent down from last year..... ?
My husband and I agree that everyone should have to work in a customer service oriented job during a major holiday, at least once in their life, just so they will see it from our side, and maybe be a bit more reasonable! (pipe dream) We had a customer today that came in for check-in (I work in the airlines), and when he was brought back into the office to get his reservation worked out, says "I was supposed to go out Friday, but I thought if I just show up today, I could get on no problem!" Oy. Hopefully Christmas eve will be relatively quiet for you at work!
Thanks for the support ^__^ I had no idea that there was a space restriction; I''ll have to rant less! And sales have been up this year (we never follow economic trends)
I worked retail last holiday season, and once when I was working in a grocery store. It''s always terrible. People get flustered and irritable, and forget that people like you are just there to do your job. You are not their slave, nor their punching bag, but I''m sure they treat you like both. I had a guy jam his leg into the automatic door on Christmas eve, because he couldn''t accept that we closed at 8PM that evening. He was yelling and trying to push the door open. Thankfully, the security guy walked over and convinced him that it wasn''t worth going to jail for. People just become jerks over stuff that''s really not that important. I feel for you. I hope things are better for you after the holidays. |
|||||||||||
|
|||||||||||